Training & Performance Support Mobile App

My Role

As the project lead, I defined the strategy and direction based on the initial needs analysis, provided an instructional design leadership perspective to the project, and acted as project manager to the overall initiative. With input from the rest of the project team, I defined the development process, standards and documentation needs, and the cross-functional partnerships required to successfully bring our deliverables to fruition. I ran weekly project meetings, drove and maintained our project schedule, determined and planned the development of new content to include in the app, managed relationships and communications with cross-functional stakeholders outside the project team, reviewed content against established standards, and conducted the content review process through our document control system. 

As we executed against the established standards, I continued to look for improvement opportunities, both in the development and execution process, as well as in the value of the content and user experience of the app, and how they support the users' educational and performance needs. As we expanded our content offering, I  partnered with the multimedia team to develop the user interface change necessary to support a more complex content organizational structure. During platform upgrade, partnered with the developer to design the information architecture and user experience as well as transfer existing content successfully to the new platform.